Last updated: 26 May 2026

Privacy Policy

Iza d.o.o., as the controller of personal data, respects your privacy and processes data in accordance with the GDPR (EU Regulation 2016/679) and the Slovenian Personal Data Protection Act (ZVOP-2).

1. Controller

Iza d.o.o., Podgorje 27a, 1241 Kamnik, Slovenija. Contact for privacy questions: info@iza.si.

2. What data is collected

For order processing: first and last name, address, e-mail, phone. For a user account: e-mail and password. For analytics: anonymized browsing data (Google Analytics, Meta Pixel). For marketing: e-mail (only with explicit consent).

3. Purposes and legal bases of processing

Performance of a contract (Art. 6(1)(b) GDPR) for order processing. Legal obligation (Art. 6(1)(c)) for issuing invoices and record-keeping. Consent (Art. 6(1)(a)) for newsletters and analytics/advertising cookies. Legitimate interest (Art. 6(1)(f)) for fraud prevention.

4. Tools used

Google Analytics 4 (anonymized visit tracking), Meta Pixel (measuring the effectiveness of Facebook/Instagram ads), an e-mail platform (informing about discounts and news). All marketing tools are activated only after your consent via the cookie notice.

5. Recipients of data

Payment processors PayPal and Shopify Payments. Delivery partners DPD, DHL, GLS and SPS. Our accounting service. Hosting and e-mail service providers. All contractual processors are bound by confidentiality.

6. Transfer to third countries

Some tools (Google, Meta) may process data in the USA under the EU-US Data Privacy Framework and standard contractual clauses.

7. Retention period

We retain order data in accordance with tax legislation (10 years). We retain the e-mail address for marketing until consent is withdrawn. Account data is retained until the account is deleted.

8. Your rights

Right of access, rectification, erasure, restriction of processing, objection, data portability and withdrawal of consent. Send requests to info@iza.si. You may file a complaint with the Information Commissioner of the Republic of Slovenia (www.ip-rs.si).

9. Cookies

We use necessary cookies (store operation), analytics cookies (Google Analytics) and advertising cookies (Meta Pixel). You manage consent via the cookie notice on your first visit.

10. Security

The website is protected with 256-bit SSL encryption. Payments are processed directly by PayPal and Shopify Payments — we do not store payment method data.