Last updated: 26 May 2026
Privacy Policy
Iza d.o.o., as the controller of personal data, respects your privacy and processes data in accordance with the GDPR (EU Regulation 2016/679) and the Slovenian Personal Data Protection Act (ZVOP-2).
1. Controller
Iza d.o.o., Podgorje 27a, 1241 Kamnik, Slovenija. Contact for privacy questions: info@iza.si.
2. What data is collected
For order processing: first and last name, address, e-mail, phone. For a user account: e-mail and password. For analytics: anonymized browsing data (Google Analytics, Meta Pixel). For marketing: e-mail (only with explicit consent).
3. Purposes and legal bases of processing
Performance of a contract (Art. 6(1)(b) GDPR) for order processing. Legal obligation (Art. 6(1)(c)) for issuing invoices and record-keeping. Consent (Art. 6(1)(a)) for newsletters and analytics/advertising cookies. Legitimate interest (Art. 6(1)(f)) for fraud prevention.
4. Tools used
Google Analytics 4 (anonymized visit tracking), Meta Pixel (measuring the effectiveness of Facebook/Instagram ads), an e-mail platform (informing about discounts and news). All marketing tools are activated only after your consent via the cookie notice.
5. Recipients of data
Payment processors PayPal and Shopify Payments. Delivery partners DPD, DHL, GLS and SPS. Our accounting service. Hosting and e-mail service providers. All contractual processors are bound by confidentiality.
6. Transfer to third countries
Some tools (Google, Meta) may process data in the USA under the EU-US Data Privacy Framework and standard contractual clauses.
7. Retention period
We retain order data in accordance with tax legislation (10 years). We retain the e-mail address for marketing until consent is withdrawn. Account data is retained until the account is deleted.
8. Your rights
Right of access, rectification, erasure, restriction of processing, objection, data portability and withdrawal of consent. Send requests to info@iza.si. You may file a complaint with the Information Commissioner of the Republic of Slovenia (www.ip-rs.si).
9. Cookies
We use necessary cookies (store operation), analytics cookies (Google Analytics) and advertising cookies (Meta Pixel). You manage consent via the cookie notice on your first visit.
10. Security
The website is protected with 256-bit SSL encryption. Payments are processed directly by PayPal and Shopify Payments — we do not store payment method data.
